C-Arm Now ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and SMS program, how we use it, and your choices.

1. Information We Collect

From website visitors: We may collect information you voluntarily provide through contact forms or inquiry submissions, including your name, email address, phone number, and facility name.

From SMS participants: When you opt in to our SMS program, we collect your mobile phone number and the content of messages exchanged in the course of providing service support.

Automatically: Like most websites, we may collect standard technical data such as browser type, IP address, and pages visited for site security and performance purposes. We do not sell or share this data.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide information about our services
• Send operational SMS notifications including service updates, delivery scheduling, and maintenance reminders to opted-in contacts
• Coordinate service activities with authorized contacts at your facility
• Improve our website and communications

We do not use your information for third-party marketing or advertising.

3. SMS Messaging Program

Our SMS program sends operational notifications to existing customers and authorized contacts at contracted healthcare facilities. Participation requires explicit opt-in via a confirmation reply.

• Opt-out: Reply STOP to any message at any time. No further messages will be sent after confirmation.
• Re-subscribe: Reply START.
• Help: Reply HELP to receive our support contact information.
• Message and data rates may apply depending on your carrier plan.

We do not share your phone number with third parties for marketing purposes. Your number is used solely to deliver the operational messages described above.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: Vendors that help us deliver communications and operate our business (such as SMS delivery services and email providers). These providers are authorized to use your information only as needed to perform services on our behalf.
• Legal obligations: When required by law, regulation, court order, or to protect the rights and safety of C-Arm Now or others.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. All data is transmitted over encrypted connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain contact information and service communications for the duration of our business relationship and for a reasonable period thereafter as required for operational and legal purposes.

7. Your Choices

• SMS: Opt out at any time by replying STOP.
• Email: Contact us to be removed from any email communications.
• Access or deletion: You may request access to or deletion of your personal information by contacting us at the information below.

8. Healthcare Context

C-Arm Now provides equipment management services to healthcare facilities. Our website and SMS program collect contact and operational information only — not patient health information. We are not a covered entity under HIPAA with respect to the information collected through this website or SMS program.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated date at the top reflects the most recent revision. Continued use of our website or SMS program after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For questions or requests regarding this Privacy Policy:

C-Arm Now
info@c-armnow.com
1-866-863-0099